Terms and Conditions

Find A Cheaper Price On The Same Stocked Item And We’ll Beat It By 5%

We Recognise That Despite Everything We Do To Provide Our Products At The Lowest Prices We Cannot Always Be The Lowest At Every Instant On Everything. So, If You Find A Competitor’s Lower Price (Including Gst And Delivery Charges) On The Same In-stock Item That’s Available For Same-day Delivery Or Collection, We’ll Beat It By 5%. Don’t Forget This Excludes Trade Quotes, Stock Liquidations And Commercial Quantities.

How Can I Claim My 5% Lowest Price Guarantee Reduction?

You Can Claim Your Lowest Price Guarantee By Providing Advertising Material, A Genuine Signed Quote, A Dated Receipt Or Any Other Official Document From The Other Victorian Retail Store.

These Documents Will Be Used To Assist The No Gap Insulation Team Member To Confirm That The Product Is Identical Including Brand, Insulation Type, R-value, And If The Item Is In Stock And Offered At A Lower Price By A Competitor.

  • This Offer Is Currently Only Available To Our Online Prices Only.
    Price Matching Must Occur Prior To Purchase Price Matching Cannot
  • Occur After A Purchase Has Been Made, Including On Any Lay By Or Part Payment Purchases.
No Gap Insulation Will Beat A Competitor’s Advertised Price For An Identical Branded And Stocked Product Subject To The Following Conditions:
  • The Product Is Identical: Including Brand, Insulation Type And R-value
    The Competitor Has Stock Available (I.e. No Backorders Or Rain Checks)
  • In The Quantity Requested And Available For Immediate Purchase
    The Competitor’s Price Must Include All Associated Costs, Including Gst, Delivery Charges Insurance And Handling
  • If Either The Competitors’ Product Or Our Product Is Bundled With Other Products Or Bonuses (I.e. Offers) Then Both Offers Must Be Identical
  • The Competitors’ Retail Premises Must Be In Victoria, At Which You Are Seeking The Price Match Or Be A Victorian Website Capable Of Delivering To Your Residence
  • Excludes Competitor Websites That Don’t Have A Retail Store In Victoria
  • Excludes Trade Buyers, Wholesalers, Importers, Warehouses, Auctions And Auction Sites, Duty Free, Liquidation And Clearance Sales Or If It Is Part Of A Larger Order/quote Or A Bulk Discount
  • Excludes Cash Back Offers Or Any Vouchers Offered By The Competitor Or The Competitor’s Vendors
  • The Competitor’s Offer Must Be Verifiable By No Gap Insulation
  • The Lowest Price Guarantee Cannot Be Used In Conjunction With Any Other Offer.
Carbon Credits

The Parties Anticipate That Carbon Credits May Be Generated In Connection With The Home Improvements. To The Extent Carbon Credits Are So Generated Or Created, All Carbon Credits Shall Be Apportioned As Follows:

  • Grand Kaman Pty Limited Trading As No Gap Insulation Service (Ngis) Shall Retain Any And All Rights, Including, But Not Limited To, Ownership And The Right Of Disposition Of All Carbon Credits
  • Owner Hereby Agrees That Any Carbon Credits Attributable To The Improvements Shall Be Owned By Ngis Or Its Assignee.
Typographical Errors

In The Event A Product Is Listed At An Incorrect Price Due To Typographical Error Or Error In Pricing Information Received From Our Suppliers, No Gap Insulation Shall Have The Right To Refuse Or Cancel Any Orders Placed For Product Listed At The Incorrect Price. No Gap Insulation Shall Have The Right To Refuse Or Cancel Any Such Orders Whether Or Not The Order Has Been Confirmed And Your Credit Card Charged. If Your Credit Card Has Already Been Charged For The Purchase And Your Order Is Cancelled No Gap Insulation Shall Immediately Issue A Credit To Your Credit Card Account In The Amount Of The Incorrect Price.

Disclaimer & Limitation Of Liability For Products Sold

Except As Expressly Stated Herein, No Gap Insulation Makes No Representations Or Warranties, Either Express Or Implied, Of Any Kind With Respect To Products Sold On The Site. Except As Expressly Stated Herein, No Gap Insulation Expressly Disclaims All Warranties, Express Or Implied, Of Any Kind With Respect To Products Sold On This Site, Including But Not Limited To Merchantability And Fitness For A Particular Purpose Except For The ‘consumer Guarantees’ Outlined In The Australian Consumer Law (Found At: Www.accc.gov.au). You Agree That The Sole And Exclusive Maximum Liability To No Gap Insulation Arising From Any Product Sold On The Site Shall Be The Price Of The Product Ordered. In No Event Shall No Gap Insulation, Its Directors, Officers, Employees And Representatives Be Liable For Special, Indirect, Consequential Or Punitive Damages Related To Product Sold.

Disclaimer For Use Of Site

You Expressly Agree That Use Of The Site Is At Your Sole Risk. In No Event Will No Gap Insulation, Its Directors, Officers, Employees And Representatives, Third-party Content Providers Or The Like Warrant That The Site Will Be Uninterrupted Or Error-free. In Addition, No Gap Insulation, Do Not Make Any Warranty As To The Results That May Be Obtained From The Use Of The Site, Or Use Of The Information, Content, Service, Or Products Provided Through The Site.

Further, No Gap Insulation Explicitly Disclaims Any Responsibility For The Accuracy, Content, Or Availability Of Information Found On Sites That Link To Or From The Site From Third Parties. We Cannot Be Held Responsible For The Accuracy, Copyright Compliance, Legality, Or Decency Of Material Contained In Third-party Sites, And You Hereby Irrevocably Waive Any Claim Against Us With Respect To Such Sites.

Under No Circumstances Shall We Or Any Other Party Involved In Creating, Producing, Or Distributing The Site Be Liable For Any Direct, Indirect, Incidental, Special, Or Consequential Damages For Loss Of Profits, Good Will, Use, Data Or Other Intangible Losses (Even If We Have Been Advised Of The Possibility Of Such Damages) That Result From (I) The Use Of Or Inability To Use The Site, (Ii) The Cost Of Procurement Of Substitute Goods And Services Resulting From Any Data, Information Or Services Purchased Or Obtained Or Messages Received Or Transactions Entered Into Through Or From The Site; (Iii) Unauthorized Access To Or Alteration Of Your Registration Information, Transmissions Or Data; (Iv) Statements Or Conduct Of Any Third Party On The Site; (V) Negligent Or Wilful Acts Of No Gap Insulation, Its Directors, Officers, Employees And Representatives Or (Vi) Any Other Matter Relating To The Site.

You Agree To Identify And Hold No Gap Insulation, And Our Directors, Officers, Employees And Representatives Harmless From Any Claim Or Demand, Including Reasonable Legal Fees, Made By You Or Any Third Party Due To Or Arising Out Of The Content You Submit, Post To Or Transmit Through The Site, Your Use Of The Site, Your Connection To The Site, Your Violation Of The Terms Of Use, Or Your Violation Of Any Rights Of Another.

Have Another Question?

For Any Other Enquiries, Please Visit Us At 65 Yale Drive, Epping Vic 3076 Or Contact One Of Our Friendly Team Members Via Telephone On 03 8592 1900.